Protection

Keep your account
healthy and selling.

A suspension can wipe out your revenue overnight. We monitor your account health, resolve policy issues fast, and keep you in good standing — so a single notification never becomes a crisis.

What we handle

Your account, protected.

From day-to-day monitoring to emergency reinstatement, we manage the issues that put your selling privileges at risk.

Health monitoring

We watch your Account Health rating, order defect metrics and policy notifications so problems are caught early — not after a suspension.

Suspension reinstatement

Account or listing suspended? We draft and submit Plans of Action and appeals built to get you reinstated as quickly as possible.

Policy violations

Listing removals, restricted-product flags and IP complaints addressed with the right documentation and the right response.

Compliance review

A proactive audit of your listings and practices to find the compliance risks before the marketplace does.

Case management

We handle marketplace support cases and escalations on your behalf — persistently, until they're actually resolved.

Rapid response

When something urgent lands, we move fast. Time is the single biggest factor in reinstatement outcomes.

Why it matters

One notification can stop everything.

The marketplace can suspend a listing — or an entire account — with little warning, and every day offline is revenue you don't get back. Most issues are recoverable, but the response has to be fast, accurate and properly documented. That's exactly the situation we're built to handle calmly on your behalf.

  • Faster resolution — we know what the marketplace needs to see and how to say it.
  • Less downtime means less lost revenue and protected organic rank.
  • Prevention first — we reduce the issues that lead to suspensions in the first place.
  • A calm hand when you'd otherwise be panicking through marketplace support alone.

Questions

Account health FAQ.

Yes. Reach out as soon as it happens — the faster we can review the notice and build your Plan of Action, the better the outcome tends to be.

No one honestly can — the decision is the marketplace's. What we can do is give you the strongest, best-documented appeal possible and handle the back-and-forth professionally.

No — the best account health work is preventative. Ongoing monitoring and compliance review stop most emergencies from ever happening.

Yes, as a standalone service or alongside advertising and listings. Many clients add ongoing monitoring for peace of mind.

Pricing

Plans for every stage.

Transparent, fixed pricing — no percentage of your revenue. Choose the level of protection you need.

Essential
£400/mo · ≈ $510
Peace of mind.
  • Account health monitoring
  • Policy notification alerts
  • Monthly health report
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Premium
£1,600/mo · ≈ $2,030
Full cover + reinstatement.
  • Everything in Growth
  • Suspension reinstatement support
  • Plan of Action drafting
  • Dedicated account lead
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Worried about your account health?

Whether it's an active issue or prevention, tell us what's going on and we'll advise.